XenApp 7.8 Error: License Server configuration tool failed

By Rory Monaghan


When attempting to install XenApp 7.8, the install failed:



I looked up the error online but couldn’t find anything that could get the install to complete.

The log showed this error:

Error Id: XDMI:EB44B36F

    Citrix.MetaInstaller.MetaInstallerException License Server configuration tool failed
       at Citrix.MetaInstaller.Server.Components.LicenseServerComponent.Configure(InstallationContext context)
       at Citrix.MetaInstaller.InstallationManager.ConfigureComponent(IInstallableComponent component, InstallationContext installContext)

I manually launched the License Configuration tool found under C:\Program Files (x86)\Citrix\Licensing\LS\resources. It looked like an error was also present here.


It looked like it couldn’t use the default ports. Changing these ports and clicking configure didn’t seem to help either.

Solution: Uninstall the License Server and re-install it using a LOCAL admin account.


Let's make virtualization easier!

Be amongst the first to know when I publish new reviews, guides and tools to simplify your projects.

By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.